FREMONT, California -- Concentrix won Stevie Awards in several categories at the eleventh annual Stevie Awards for Sales & Customer Service Gala held in Las Vegas on February 24, 2017.
From individual customer service awards to team and executive level categories, Concentrix staff were honored with 14 awards, including the most distinguished Grand Stevie Award for Sales & Customer Service. This prestigious award honors the top 10 organizations overall in the competition.
Two Concentrix senior executives received top honors: a Silver award for Senior Sales Executive of the Year and a Bronze award for Contact Center Leader of the Year.
Additionally, Concentrix won Gold for Young Customer Service Professional of the Year.
Concentrix also received multiple Bronze and Silver Awards for recognition of staff leadership and contribution in Australia and New Zealand.
In the New Product and Service category, Concentrix won Bronze awards for both Contact Center Solution and Business Intelligence Solution.
In the Customer Service and Contact Center Team categories, Concentrix won Silver Awards for Innovation in Customer Service and for Front-line Customer Service Team of the Year.
Concentrix also received Bronze Awards for: Customer Service Team of the Year, Recovery Situation; Customer Service Complaints Team of the Year, Solutions Team; and Customer Service Training Team of the Year.
"We truly believe in the power of innovation and applaud our staff for thinking differently. Our team courageously acts on bold, thoughtful new ideas which helps our clients to be disruptive and differentiated in their marketplace," said Chris Caldwell, president of Concentrix. "On behalf of everyone here at Concentrix, I congratulate our Stevie Award winners."
"We've received more nominations in the 2017 Stevie Award for Sales and Customer Service than ever before. By popular demand, the awards categories were expanded and competition was fierce among finalists," said Michael Gallagher, president and founder of the Stevie Awards.
"Business development, customer service and sales professionals have crucial roles in business success, and the Stevie Award winners this year should be proud of their distinction and innovation among everyone in these fields," he added.
The Stevie Awards for Sales & Customer Service are the world's top sales awards, business development awards, contact center awards and customer service awards.
The Stevie Awards organizes several of the world's leading business awards shows, including the prestigious American Business AwardsSM and International Business AwardsSM.
More than 2,300 nominations from organizations of all sizes and in virtually every industry were preliminarily judged by 77 professionals worldwide before moving into final judging on 114 sales and service categories. (PR)